This program is a six-week deep dive during which you'll assess your current member experience and redesign the parts that need some improvement. The goal is to plan out an exceptional member experience for your association, trade group or membership-based nonprofit.
The strategies and approaches covered in this program are intentionally crafted to be practical and affordable for organizations that operate with a solo leader, or small team.Learn More Join the Waiting List
“We chose to get help with our migration to Wild Apricot so that we could become more organized and standardized with our association’s operations. We wanted to have a professional looking site and to save time building it.
Joy Duling is one of the hardest working, honest, and best communicators I have ever met. Her three step "Planning, Design & Coached Set Up" options were a perfect fit for us. Joy took care of the trickiest and most complex part of our migration from our old systems and then coached us through the rest of the set up.
Her response time is always quick and concise, never leaving you wonder what your next steps should be. She always gets you an honest answer or directs you to the answers you need, with no excuses.
We immediately saw results from the effort. New members started signing up and editing their profiles with no assistance before we even announced the site!
The Joy of Membership team is a true "Joy" to work with. We will be using their services for the foreseeable future.”
Board Member & Membership Chair
Chicago Area Business Aviation Association
“Joy Duling and her team have been a vital resource for Affordable Assisted Living Coalition since we began in 2006.
With Joy's help, AALC has grown and developed and is able to operate without a large staff. Joy works tirelessly on our behalf, is very responsive and has helped solve any issues we encounter from our logo, website, membership, bookkeeping and even strategic planning.
I'm not sure we would exist without her capable help. I know we wouldn't be as functional.”
Wayne Smallwood, Executive Director
Affordable Assisted Living Coalition
“Joy and her team are professional, efficient and talented.
Whether they are organizing events, coordinating meetings, formatting documents or managing my schedule, I have the utmost confidence in their abilities. They have given me my work-life balance back.
I simply cannot recommend Joy and her team enough. It is one of the best decisions I have made as a trade association executive director.”
Samantha Olds Frey, Executive Director
IL Association of Medicaid Health Plans
Learn More Schedule a Call